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Soldier and Family Assistance Center

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2011 Fort Drum AFAP Issue Update Book

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Serving Warriors and Families in Transition


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SFAC Entrance


Soldier and Family Assistance Center Mission Statement
The Fort Drum Soldier and Family Assistance Center strives to provide a supportive environment for Soldiers and Family Members as they deal with the stress and uncertainty of injury and the effects of war.

The SFAC provides direct services, as well as referral, liaison and coordination with installation and local agencies to deliver non-medical services to Soldiers and Families assigned to the 3-85th IN (Provisional) Warrior Transition Unit, Soldiers in the Integrated Disability Evaluation System process and their Families, Families who remain in our area while their Soldier heals elsewhere, and the Spouses and Families of our Fallen Warriors.

Our team of professionals are here to ensure that Wounded Warriors and their Families are provided the best services available, in order to reduce the confusion and stress of this period of healing and transition.

SFAC Staff 1 SFAC Staff 2 SFAC Staff 3 SFAC Staff 4

Fort Drum SFAC Services and Contact Information

Useful Information and Links

3-85 Warrior Transition Unit

Army Medical Centers

Wounded Warrior Medical Evaluation Board Info

Wounded Warrior Family

Fallen Soldier Family

Other Soldier Services and Contact Information

Other Soldier Services and Contact Information

Army Career and Alumni Program 315-772-0838

  • Career Counseling
  • Job Search Support
  • Resume/Employment Workshops
  • Job Fairs and more
CYS Services Specialist 315-772-3677
  • Childcare and Youth Services Liaison
  • Resource Assistant
Education Specialist 315-772-3682
  • GoArmyEd Enrollment Assistance
  • Montgomery GI Bill/Post 911 GI Bill
  • Army and Civilian Testing
  • Educational and Guidance Counseling
Financial Counselor 315-772-6894
  • Budget Development Assistance
  • Financial Crisis Counseling
  • Financial Planning for the Future
Human Resources and Military Benefits Specialist 315-772-1039
  • Updating Records, SGLI, ID Cards and DEERS
  • Forwards Documents to the Soldiers OMPF
  • Processing DD214, Separation, and Retirement Orders
  • Answers all Human Resource Related Questions
Information, Referral and Outreach Coordinator 315-772-2218
  • Provides answers to questions relevant to individual Soldiers and Families regardless of topic.
  • Clearinghouse of resources and information.
Social Services Assistance 315-772-0035
  • Information and assistance in finding solutions to life problems such as stress management, substance abuse and re-adjustment counseling.
Traumatic Service Members' Group Life Insurance 315-772-8323
  • Information and assistance with traumatic injury protection rider under Service Member’s Group Life Insurance (SGLI).  Provides for payment to any member of the uniformed services covered by SGLI who sustains specific catastrophic injuries. 
US Department of Labor 315-772-0837
  • Career Counseling
  • Job Search Support
  • Assistance with employer difficulties related to military service for National Guard and Army Reserve Soldiers.

SFAC Seating area

Contact Information
Soldier and Family Assistance Center
Bldg 11042 Mount Belvedere Blvd.


Army Community Service
4330 Conway Rd.
315-772-6557 or 1-800-826-0886


The Hours of Operation for each facility are listed on the Directory page.





Additional ACS Programs

Army Emergency Relief

Army Family Action Plan

Army Family Team Building

Army Volunteer Corps

Community Information Services

Employment Readiness Program
Exceptional Family Member Program
Family Advocacy Program
Financial Readiness
Mobilization and Deployment
Outreach Services
Relocation Readiness
Soldier and Family Assistance Center

Survivor Outreach Services

Climb to Glory Fund















































Link to ArmyMWR.com